I had made payment arrangements with STD Bank for my outstanding amount on my Credit Card when I was thereafter handed over to Sterling Debt Recovery & a judgment was taken in March 2010. Since then until November 2012 i had kept to my payment arrangements & finally paid up on a settlement amount after being advised by Standard Bank Legal. They had advised me that once the settlement amount was paid in, i will receive a letter & in a week i will be taken off ITC and i will have a clear credit record. I thereafter contacted STD Bank Legal & spoke to the supervisor who arrogantly told that they would not be able to assist me & that i should sort my own problems out regarding being on ITC and I must engage my own attorneys and fit the cost. I am in Durban & to engage attorneys for the matter that they misguided me on is costing me twice the amount of what they had a judgement against me on. I am totally disgusted & shocked at there unethical, unprofessional and misguiding behavior. I currently run a business and Bank with STD Bank who has been of no assistance at all and is creating a bad credit record. STD Bank must sort this out or I will take this further & will move all accounts
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