Standard Bank
Information Leak/Identity

I noticed an unauthorized debit order (NAEDO DEBIT - FLEXICELL) from my Marketlink account. After searching for Flexicell on HelloPeter and finding that 100% of the complaints from others are about identical unauthorized debits I became concerned.

I phoned the Prestige line and logged a query to have the transactions reversed, but have been told that there is no way to stop future debit orders from Flexicell from happening and that my only recourse is to have the account re-opened with a different number or to phone every month to have the transaction reversed.

BUT...

I don't even know the account number of that account, nor was I even aware that an investment account could be used for transacting.
For a debit order to be processed, the bank verifies that the branch name, account number and account holder name match up with their records.
This means the only way the Flexicell could have gotten my information was from Standard Bank itself.

Standard bank leaked my account information and who knows what else?