I TRIED TO HELP AN EMPLOYEE OF MINE WHO WAS SENT A GARNISHEE ORDER, HOWEVER THE AMOUNTS REQUESTED WHERE TO HIGH, SO WE CALLED THE OFFICES TO MAKE ARRANGEMENTS FOR A LOW AMOUNT, SPOKE TO ONE OF THEIR LEGAL SECRETARIES, WHO GAVE US A FAX NUMBER AND WHO REQUESTED WE SEND A LETTER OF MOTIVATION, COPY OF ID, BANK STATEMENT, INCOME AND EXPENSES BREAKDOWN ETC, WHICH WE SENT IN MAY, WE RECEIVED NO CORRESPONDANCE AND I CALLED IN TODAY AND WAS ASKED TO EMAIL THE SAME STUFF OVER, THEY CONFIRMED THE EMAIL ADDRESS AND I SENT IT, I CALLED IN TO CONFIRM IF THE MAIL WAS RECEIVED AND I GOT A STUPID ANSWER THAT THE MAIL WILL ONLY COME THROUGH IN AN HOUR, I DEMANDED TO SPEAK TO A SENIOR AND FINALLY AFTER 5 TO 10 MIN, GOT A ARROGANT SUPERVISOR NAMED MORGAN, SHE WAS RUDE AND REFUSED TO GIVE ME AN ALTERNATIVE EMAIL ACCOUNT TO SEND STUFF OVER, THIS COSTS A LOT OF TIME AND MONEY AND SHE WAS BEING SARCASTIC WHEN I EXPLAINED ABOUT THE MAIL, TELLING ME SHE DOESNT HAVE TO SIT HERE AND PUT UP WITH THIS, I ASKED FOR HER SENIOR TO WHICH SHE SAID, THERE IS NONE, THIS COMPANY IS A BAD EXAMPLE OF COMPANIES COLLECTING MONEY.THEIR SERVICE IS POOR, THEY DONT PUT YOU ON HOLD PROPERLY AND APPARENTLY THEIR MAILS TAKE AN HOUR TO COME THROUGH
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