I really struggled with 24 hour mobility. They refused to replace my phone (HTC 1X) with the one of my choice (S4) citing reasons of a "upgrade" not being possible. However, with Thulani's help, I eventually got the HTC One, which is superior to the S4 anyway. So, thank you Thulani for not giving up on me and ensuring that I was provided with good service in the end.
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