I'm have being trying a number of times to add beneficiaries to my internet banking. You have changed the entire procedure which is not customer friendly. Once you have captured all the relevant information the dam system requests your account number that you have with the person/company you are to credit. I do not have an account for every person I do business with. I do have a reference number for an invoice and your system should be programmed to accept that and load the beneficiary. What it now does is nullify the entire information you have captured and that is the end of it. Some online banking...!!! Get someone to sort this out!
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