I moved and requested Telkom to transfer my ADSL line to the new premises (not far, Faerie Glen to Moreleta Park). The request was early December, technician showed up on the afternoon of 10 Jan. After doing his thing and the ADSL modem still not connecting, he said he had to do something at the ...
I activated new contract on the 13th January intended as emergency contact for my daughter. Asked to wait 24 hours. Waited. Unable to receive calls on the 14th. Tested in multiple phones. Called Customer Care. No resolution. Feedback promised. None received. Visited Vodashop on 15th. No resolution. ...
This is now the 3rd month that I have been accused of an overdue account with MTN among allot of other numerous other complaints I have logged before from them, got SMS's saying I have exceed my Credit Limit by a ridiculous amount and have now been suspended. Then I had to call them to explain that ...
We applied for a Telkom DSL lone on the 05/01/2014. On querying my order on the 10/01, the call centre agent told me to collect my modem as the line was ready. During self installation, with assistance from the call centre, it was determined that the line was not activated as the modem was not ...
I have had internet problems for 3 months. I have moved ISP and line management services of my DSL to afrihost from Telkom because I hate them so much. Afrihost is great but Telkom . my line drops constantly. they told me to buy a new router which I did. They then said its my attached hardware. I ...
I put in for a transfer of my existing ADSL and Landline early December. Got a reference number and was told I would be contacted to arrange a date for the transfer. Early Jan I called in to find out when I might expect my service to be transfered and was told that they are sorry - there is no ...