AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - COMMITED BY CELLC | #111213

Cell C
COMMITED BY CELLC

IT IS MY 1ST TIME DEALING WITH CELLC. I CALLD TOO TAKE OUT A CONTRACT & WAS TO CALL AND CONFIRM. hOWEVER WEN I WAS UNABLE TO REACH THE CONSULTANT, I REQUESTED ANOTHER 1 DO THE DEAL. I HAD MADE SPECIAL ARRANGEMENTS FOR DELIVERY AS IT WAS MY HUSBANDS ANNIVERSARY GIFT. HOWEVER, AFTER NUMEROUS CALLS, I WAS TOLD THAT THE INITIAL CONSULTANT & THEIR TEAM LEADER CANCELLED MY CONTRACT & RE DID IT. I HAVE BEEN CALLING EVER SINCE. NO 1 RETURNS MY CALLS. IT HAD SPOILT MY GIFT. AND BASICALLY MEANS THAT CELLC CAN DO A CONTRACT WITHOUT THE CLIENT WHICH I THINK IS . I HAVE BEEN HOLDING FOR 30 MIN AT A TIME & THE TOTAL TIME ON THE PHONE WITH CELLC COMES TO ABOUT 4 HOURS OR COSTS I HAVE TO INCURR AS HAVE NO CELL C LINE TO CALL FROM. IMAGINE EXPLAINING YOURSELF TO OVER 12 CONSULTANTS AND STILL NOT SPEAKING TO A MANAGER. I AM DISGUSTED & WOULD LOVE TO PRESS CHARGES.

Date:

Company: Cell C

Country: South Africa   City: Cell c direct sales

Category: Telecommunications

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