I have now emailed an account together with my proof of payment 3 times to Bankmed and am still waiting for a response.
I have also sent in excess of 10 emails asking for email addresses of the CEO and the Complaints Dept - surprise surprise I am still waiting for them.
Bankmed used to give excellent service until they outsourced their admin to a bunch of incompetents who obviously have no customer service and/or insufficient training.
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