Goldwagen
Goldwagen goods return policy unreasonable

Hi my name is Ricky I bought a clutch slave cylinder from the Durban central branch on 06/09/2016
had it fitted on a few hours later bleed it the first time went down well pumped it up went ok released the fluid went down ok as it reached the bottom it made a bang took the unit out to find the front section where the shaft fits had broke off and the piston came out took it back immediately (06/09/2016) to Durban they phone head office and I was told that it had to be sent to head office which will take 14 working days that is not fair I paid for it and have to wait so long to get a reply this is very poor customer service. When I went to buy my clutch cylinder another customer was also there with a slave cylinder that he had problems with not sure for what vehicle it was for he also sounded very upset. I am very upset I need my car to use to work and back so who ever is in charge of the complaints please contact me urgently I need some answers i am not going to wait all day you need to contact your Durban branch and get my details from them and phone me urgently invoice no.: 10064931