Hi my Is Shandene Ontong and my family and I have recently been victims of a house break in, believe me I never thought we would become part of our City of Cape Town's crime statistics. I submitted my claim to my insurer last week and immediately Lorenzo Pieters called me from the claims department to introduce himself and to explain to me the claims process. Today after I have submitted all my documentation within less than 30 minutes my claim was processed and authorized.
Thank you Lorenzo for making what could've been a tedious process quick and painless we certainly need more guys like you in the system, you were indeed a help sent from.
Lorenzo, you are a great asset to Telesure and I do pray and trust that your efficiency, loyalty and your outstanding performance will not go unseen by Telesure management. You certainly convinced me who the top insurance company is. Thanks again. Very Happy Client.
0 comments