I was involved in an accident whereby a client of Zurich knocked into me from behind, all relevant documentation was submitted the next day after the accident. Once the matter was handed over to the 3rd party Consultant at Zurich she advised an assessor would go out which he did, in turn she ...
I submitted a claim to my broker (Indwe Risk) for a highend hob and oven that started becoming problematic. Zurich onsite admin (ORICO) sent me claims forms and advised that I obtain a quote for replacement as well as an electrican's report. I complied and sent the relevant information on the 10th ...
My Partner was involved in an accident where Zurich is the insurance for the trucking company, they had asked us to get the report from the police relating to this accident, after a few months of running around we have finally received the report from the Police only to be told we must now get ...
Three months ago, I submitted a claim with Inscon Risk Services after I had driven over an island and my car sustained damages to the undercarriage. They sent the car to Bodytech2000 for repairs, where it was fixed and returned to me. A week after the vehicle was returned I noticed a rattling sound ...
Zurich insurers came with an offer to pay out the quoted amount minus 35% off the market value off the vehicle which is a Opel Corsa 2005. The assessor recommend this but he didnt see the car before or after the repairs. He made this recommendation on photos we sent to him. He contact me 2 months ...
So, a painter ruins a one year old bedroom carpet in an accident and you submit a R5000 claim thinking you'll be paid. No assessor visits; no investigation takes place, you don't even get a call. Eventually I found out via the broker (this complaint is not about them) that this claim is rejected. I ...