The information that was given to me was very misleading. I called the call centre about payment arrangements and the agent adviced me to do debit order immidiatley with them. After all information given to the agent and agreements few days later my account is suspended due to no debit order was ...
Star sat so far has the worst customer services eva, they have no value for our money and just don't give a dame about there customers I paid via easy pay this morning now I must wait 24 hours to view I used R60 airtime on there call center that just dosent care to answer, when they eventually do ...
Starsat have gone into the thieving business. I still have not received my 6 missing viewing days back in October 2013. I've not had any viewing since 19 December. I bought a R279 voucher and was advised by Maroba Kekana that it would be converted to R199 (for 30 days) and that I'd get extra ...
I paid my subscription on time Thursday, 26 December and yet I can not access any channels, except SABC 1, 2, 3 and e-tv. If I wanted to watch those channels I wouldn't have paid for viewing the other channels. The service is appalling! When I phone the call centre, I have to wait at least 3 ...
Since November Toptv or Starset as they call themselves now have given me the worse service in terms of reception I cannot watch anything because the service cuts of and reboot every two or three minutes. So I called to report this problem I was told that I needed the new HD as my old decoder ...
I APPLY ON THE 02 DECEMBER 2013 FOR A NEW DECODER (STAR SAT DECODER) AFTER 7 DAYS I PHONE THEM AND THEY TOLD ME I DIDN'T"T EMAIL MY PROOF OF PAYMENT TO THEM OK I EMAIL IT AGAIN 3 TIMES AND I PHONED THEM AND THEY TOLD ME MY REFERENCE NUMBER ISN'T CORRECT AFTER THAT THEY SAID THEY WILL PHONE ME ...