Firstly we purchased popcorn and the boxes where only fulled 3 quarters and when i asked to full it up she snarled and complained to do so. Then the movies started 35min late after the previews with blank screens in between.. The movie WAR ZONE Z the started and the first 30min was blur and when i ...
So disgusted with the service and attitude of the staff at this cinema. Some of them don't even know what they doing, today my sister swiped her card for the movie and the girl said nothing she just pretended to swipe it, when we got to the popcorn counter after being to this cinema more than once ...
To whom this may concern. Please note that I am extremely disgusted with the level of service at your Richards bay branch. I am a consistent and loyal sterkinkor customer and I have visited many of your different branches. Never have i come across such poor service until now. 1. The Catering ...
I have received an acknowledgement of receipt of my initial complaint of 2 July 2013 and was informed that the above person would respond. To date I have not received any feedback from the person and makes sense why the service and behaviour of the staff are so poor at the above cinema. ...
A month ago we went to the Fourways ster kinekor and bought refreshments. They swiped our card 4 times and kept saying it was declined when all 4 times it went through. When we queried it, they requested bank statements which we sent through and now they tell us a refund was done but there's no ...
I am an avid movie goer but not if every time I go to the movies early enough to get tickets and popcorn I still miss the first 10 minutes of the movies. This has happened 4 times in the recent past. Let me explain: I arrive, if the self service kiosk is working I use that as it is by far the best ...