I noticed my account was debited twice for the same amount on the 21st of March, so I called & after a long wait & having to hold on various times, I get told to PROVE that my account was debited twice!!?? Standard bank, you sms'ed me twice showing my account was debited TWICE & after ...
The service or lack thereof that I received from the Department is appalling. On 13/05/13 the Glenwood branch reported a case on my domestic's behalf. We were given a reference no. & contact phone no. after being told that we will receive feedback within 3 days. I to date have spent hours of my ...
My mother, a pensioner, was harrassed at the ATM's at Standard Bank Garden Centre yesterday morning and had R1000 taken from her account. There was no security around to assist her. I recommend that people avoid using this branch until such time as they make an effort to look after their customers. ...
I have logged a request on 29 Oct for my original car registration documents to be forwarded to me, as the vehicle was paid off in April 2012. I was told that as per the system, the documents are still in possession of Standard Bank and that they will forward to me. However, this never happened as ...
After months of phone calls to our "bank manager" with no response, i decided to try and elevate it to Standard Bank Customer care. I sent a message as below and received a response a few days later, whereby 2 senior management people at the branch as well as our "business ...
I have a home loan at Standardbank and paid additional capital in home loan. I bought a second property also registered a bond at Standardbank. I want to get of the additional capital from the first bond and send all the Fica dokuments 3 weeks back. Every time I go to standardbank to pay the ...