Having been a Standard bank customer for more than twenty years I applied for a Petrol card linked to my current account on 27 July. I signed all documents and was advised that it would take seven to ten days, but I would be notified via SMS. My wife has a Nedbank account and she applied for a ...
SUBMITTED QUERY ON THE Thu 2013/08/22 11:48 AM TO [Email Removed] AND MY ENQUIRY WAS READ BUT TILL THIS DAY NO RESPONSE OR FEEDBACK RECEIVED. WHICH MEANS THAT MY ENQUIRY WAS EITHER JUST PASSED ON, PUT AT THE BOTTOM OF THE PILE OR JUST BLATANTLY IGNORED. ...
Hi there This was sent on the 14th of August 2013. To date I have had no feedback or even the decency for a email to say we received your concern and will tend to it. DISGUSTING!!! I have been back and forth with this for over a month now, Jo anne said it will be resolved within 48hours. What a ...
I would like to compliment Standard bank randburg branch for their commitment to high level of customer service. I went there to do my banking and it was month end and I expected to spend a lot time there since it was month end. When I got there I met friendly staff who helped me get to the right ...
Last night i unfortunately was stuck on the road and remembered the STD bank road side assistance, I gave them a call and spoke to a lady who arranged for an assist within a 45min - 1 hour, after 1 hour nobody was there so i decided to call them back to see how far the truck was, spoke to Anthea ...
Totally disappointed with std bank. After my first complaint regarding feedback on my application for Cust assist, I was called in to sign the final documents at Southgate branch which I did on the 19/08/2013 . I was then told that all my accounts will be settled by Std bank within 48 hours. We are ...