I was withdrawing cash from one of the ATM in town and suddenly my card was not coming out and the machine became blank. The security told me to move because the machine was flashing in green asking me to put my card while the card was inside. I refused to move and after 15 minutes I received a ...
I have been a loyal graduated Standard bank customer for more than a decade. I have a permanent teaching job since 2000. In 2005, I had a savings and credit card account with them as well as R200 000 in a fixed deposit. When I applied for a home loan of R350 000, they rejected my application and I ...
I have on occasion had a problem at the bank, and felt frustrated at the inconvenience caused by this, however Michael has always taken the time to assist me quickly and professionally. I work in the mall and frequent this branch very often and Michael and his staff always me feel very welcome! ...
COLLECTED MY CARD TODAY, AFTER ONE YEAR OF WAITING ON IT BECAUSE OF INCORRECT SURNAME EMBOSSED ON THE CARD. FIRSTLY, CENTURY CITY BRANCH DID NOT GIVE ME MY ACCOUNT NUMBER - THEY JUST HANDED IT OVER, SECONDLY I TRIED REGISTERING MY CARD FOR CELL/INTERNET BANKING BOTH SAID MY CARD CARD IS BLOCKED?? I ...
I fell into arrears with my credit card repayments, and got handed over to attorneys by Standard Bank for collection. I repaid in instalments until I was able to make a settlement offer. This offer was accepted and I paid the agreed lump sum and regarded this matter as closed. However, during June ...
I registered for the UCount reward programme on 22 August, and tried to log in, only to find an old cell number on the system. I've phoned to report this three times, and was promised it would be fixed within five days. It wasn't. I then emailed a complaint, and was told to phone My Updates and ...