I get the response below from standard bank, admitting that I do have cover.. suggesting I should put a claim - I did that early in December already, catch a wake-up call! but as true as a living they phone me a couple of times each day over the one installment I skipped, and the penalties is now ...
I am sick and tired of saying what my complaint is about i have put this on hello peter before and did not receive a response i am now taking this matter up with the ombudsman because i cant deal with standard bank anymore, i have emailed [Email Removed] and i want a complaint reference number so i ...
I submitted a claim for hail storm in November 2013 and up to today there has been no feedback from standard bank insurance. The status of my claim is apparently still open, but no communication is given to the "valued customer". Their call center is the worst, customers are kept holding ...
I started asking for assistance 1 nov. still nothing sorted. Call centre- no answer. I go to bank. Consultants have incorrect numbers, causing more frustration. hold on 45 minutes. no answer. go back how many times . eventually 31 dec consultant send my request through . now 28 days later and no ...
Opened Standard Bank account and applied for Ucounts reward system in June 2013. To date have not received a card to activate the rewards. Numerous logged calls to the call centre and many empty promises later and I am still waiting. Shocked and dismayed at the pathetic service and empty promises. ...
TWO WEEKS AND NO RESPONSE! INFORMATION HAS BEEN GIVEN TO Nonhlanhla Tshabalala WHO HAS DONE NOTHING! I CANNOT UTILISE MY OWN FUNDS!!! GLEN ACRES BRANCH HAS ISSUED A TEMP CARD WITH INCORRECT LIMITS!!! I CANNOT PAY MY ACCOUNTS!!! AS NONE OF YOUR AUTO PLUS MACHINES NOR ATM MACHINES ARE FUNCTIONAL! ...