I've conducted my banking account since 1998 and had zero dishonours and less than a handful excesses on my account since inception. This week a debit order of R110 was unpaid and a penalty fee of R115-00 levied. I feel that I could have been contacted by Standard Bank and advised of excess and ...
Two debit orders for an amount of R399.99 and R299.99 were taken off my account without permission. I called STD Bank and informed them. they say its 40 days overdue and therefore cannot reverse these amounts. I will have to pay them R180 per item. I think this is so unfair. I trusted standard bank ...
I applied for a home loan under ref:4642691 and I got a call from sales dept that my bond application was pre-approved, and to send the documents. Another call was received from the sales dept with a different reference number-4645169 and they did another Approval in Principle. Later a guy called ...
I reported a damp wall and water damage to my kitchen cupboard in the first week of January, on the 10th Jan i sent the quote from my carpenter and explained on the email that the cupboard needs urgent attention and the granite topping can pose as danger to my kids should the cupboard collapse, no ...
I changed my account to bank with standard bank, I have been with them for only 4months. I arranged a stop order with them and also arranged to pay extra to cover the arrears as arranged and the deduction started in December and January 2014. To my surprise they made another deduction without ...
I went to the branch to query a cheque card transaction. They requested I fill out a transaction reversal form to send to the department to get the transaction reversed. While attempting to cancel my card and order a new one, the agent at the call centre refused to help as I failed the security ...