I am having a problem getting a proper response or feedback from the Credit Customer Assist department for my Debt Consolidation Application. When I made the application I was told a trunk total of 15 working days is the waiting period. When I called after that they said it will be bit longer as ...
From the time I cnge to elite banking I always had problems with the service and the disgracful attitutude of the staff. I had problem today and the person who I spoke to was rude and not willing to assist.she put the phone down before I finish with my request which she refused to help.std bank ...
I openend a Std Bank cheque account Went to the Sandridge Beanch to collect I was assisted by the enquiries dept. I requested to ensure my internet banking was set up The lady assisted me and advised everything was ok. A week later I try to login and transfer funds I get an error msg " no ...
My two accounts with Standard Bank has been settled on the 16th of March 2012 and the 20th of August 2012, more than a year ago! ITC on the other hand has not been updated. I have sent numerous e-mails in this regard but have not received any reply to date. Your incapability of doing your job is ...
For the past couple of months I have been trying to register on Internet Banking. I kept getting a message saying that an error has occurred. Thinking I was doing something wrong, I went into a branch. Not even in one of your branches can I register for internet banking. The lady was very helpful ...
On Saturday I visited the bank (Midrand branch) with proof of residence and my ID so that my account can be unfrozen. the lady told me she cant accept my proof of residence letter as it was sent by email. but that was not explained to me when i called the call centre on Thursday, they told me as ...