Thank you to Andre the regional manager for replying to my complaint and so promptly too. Called me back the same day I laid my complaint and was VERY helpful and understanding. Thank you!! ...
Bought a pair of shoes from the store, lasted me 8 months. Soles started to crack. Took the shoes back to the East London branch and manager told me that shoes only have a 6 month guarantee!! Called the helpline, ended up at Ackermans and lady noted the call and promised to call me back with ...
I visited the store on Saturday Morning I was basically the only customer. I looked around and eventually found something I really liked only to notice my size was not available, so I asked the guy assisting me if he could check at another store or order my size, he proceeded to ask the two ladies ...
My name is Martha James, I went to Bellville Shoes City and I forgot my phone at the till, and the shop was quiet I was the only customer at the till, realised after 30mins, leaving the shop that I left my cellphone at the shop, I went back and the phone was switched off and when I asked the ...
I would like to thank Sarietjie Madibana (Divisional Operation Manager Pretoria/Limpopo) for her excellent service and her quick response to my complaint. The problem is resolve and the refund was made into the main card holder's account. I once again thank you sincerely and wish that this kind of ...
During Desember 2012 I bought a pair of shoes from Shoe City Atterbury via DEBIT CARD!! After trying on the shoes at home, I realise that it was too small. I took it back on 27 December 2012 and was apparently "refunded". I received a till slip with the words "Customer Copy ...