I'm insured through FNB but Santam holds the Policy. I put in a claim for VET expenses which is covered in my policy on 28 Aug with FNB. Between them and Santam they lost the papers so it was done again this week. I received an sms with the claim number on the 10th of Sep. I phoned today, Friday ...
I cancelled my insurance policy with Santam 2 months ago. However, 2 installments were debited from my account thereafter. I have been fighting for the past week to get the money back, but still no luck. I am so frustrated and just want my money back!!! ...
A month ago I made use of the take me home service. Excellent service on time and they even called me to confirm if I am safely home. GREAT SERVICE KEEP IT UP. ...
On Saturday evening 7th September we made use of the Santam Drive - Home assist service. We attended a party on the other side of the city and did not want to drink and drive. The Santam Drive Home Assist team arrived - one to drive our car, the other following in their vehicle. I unfortunately did ...
From a simple vehicle accident issue in early 2010 which could have been resolved easily in weeks I have had to fight with Santam and their lawyer till now! - The issue could have first been resolved within weeks had Santam contacted my insurer (Budget Insurance) promptly. I was simply not aware ...
This is ridiculous now!! I have been fighting a claim with Santam for over a month now!! I have had nothing but terrible treatment from staff there (all excluding one gentleman!!) They want to pay me HALF of the value it will take to repair my vehicle.. for an accident that I did not cause!! It is ...