I am highly disgusted that Santam insurance wants to dictate to me, how they want to settle the claim. When they deduct my premium every month, they dont ask me should I do it with a cash card, no they take the cash from my acoount. I am not interested that they want to give me a cash card as I ...
My vehicle had a minor accident in June, Santam took it to a unreliable panel beater who did not do the job properly and we landed up having to get Mercedes to replace all mechanic parts as well as ones swopped out by Panel Beater at a cost of over R20k over and above the Insurance Claim. Santam ...
I work on a construction site and 3 weeks ago a TLB hit my Polo from the back. I was standing still and the driver confessed to being neglagent. I had to claim for my car to be fixed from the companys insurance which in Santam and they told me that it can take up to 4 months!!! My boot is ...
I drove into a guinea fowl on Sunday 9 November. I immediately phoned Santam's claims dept and was 'assisted' by an agent called Nelson. Very unhelpful and telephone manner very poor! I then mailed quotes obtained from BMW to Santam's documents department on 11 November. I also took my vehicle to ...
Hi Please advise to the issue I'm having with one of the assessors I had a incident earlier on in the year where a 3rd party went into my car, so I managed to fix my car through the other parties insurance. Johan Venter was e assessor. Last week Monday I had hail damage to my car and went for an ...
My car was broken into in Newtown, they broke my drivers windows. I called in SANTAM and the next day they sent the glass company which they use. 1. They came out on Saturday and put in an glass and said I should not open the window for 3 days 2. After 4 days I open the window and does not work, I ...