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RCS
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RCS
Unwanted Promotions

I was harrassed via telephone for a whole afternoon by the RCS call centre on the 13 of March 2013. i couldnt answer as i was at work so every 5 minutes or so my phone rang and when i eventually just had it i picked up and was told in a very rude manner that RCS want to give me a loan which i did ...

RCS
Well Done R.C.S

On January 18th 2013 we received a phone call from the police telling us that our card has been cloned and that the police put a block on the card. We immediatly phoned RCS head office and the department. They were very professional with all their information and help. Giving me ALL the detail we ...

RCS
Useless call centre

My new RCS card was involved in transactions without me having the chance to use it. The case was investigated and I was cleared of any liability. In the meantime an amount of R1050.00 was deducted from my account on November 2012. I contacted the call centre and was informed that the amount will ...

RCS
Charging interest on a closed account

I paid my RCS account on the 4th Mar 11, and on monday the 11th i sent an email to RCS to close my account and got a response from a Pumla saying the account will be closed but on the same day i went to the store to pay my outstanding balance of R0.86 but got the shock of my life that i need to pay ...

RCS
Delaying tactics to increase interest!

I took out a loan for R5000 with RCS on the 26th of February 2013 and because I didn't want to pay additional interest I opted to pay the R650 initiation fee, which I paid via eft on the 26th of February 2013. On the 5th of March 2013, I called the call centre to request a settlement amount, which ...