I called today morning, i went trough to a lady and i did not hear her name well, and when i asked the name she put me on hold for a long time, and never assisted me, i had to call again i was put through to a team leader by the name of maria and she said she will come back to me and she never did. ...
We send Polmed a request to approve a non motorized wheelchair for my mom. I received a letter dated 07 April 2012 where Polmed states that a non motorized wheelchair has been approved from the wheelchair benefit of R11000.00 per beneficiary once in three years. The remaining balance will be the ...
Theatre time on this account was shortpaid. you paid for 4 minutes instead of 41 minutes. I have phoned your call centre who said I must resubmit the account - which I did. Do you not have online reversing and reprocessing capabilities? I mean seriously.. this is 2013. Each admin system on the ...
I visit the walk in centre of Polmed after having problems with account paid by myself for oncology and was assisted by Christina. The same evening I received an e-mail indicating the payment to the service provider as well as myself. Great job Christina keep up the good work ...
Apparently the contamination of bad service at the line department has reached management as well... Got a response to say that the process was adjudicated (and I was only put on hodl for two minutes which is truly acceptable from their point of view.) Leaving out the fact that this was the second ...
I Charlotte Campbell have a daughter that got Hodgkins Decease. She got 2 oncologists and she went to the one for radiation treatment and the other one for chemo treatment. 2011 she was admitted in hospital for her chemo treatment and this was authorised by the medical aid. I as the mother didn't ...