4 months ago I relocated from the Southern Suburbs to the Northern Suburbs. all I wanted to do is transfer my membership. I've spoken to people from JHB HEAD OFFICE, Claremont Branch and Plattekloof. 4 months down the line I am no further along I terms of resolving my issue. Headoffice has been ...
Good day I wrote to you guys about planet fitness debiting on my account. They responded after I wrote to you and they requested my bankstatement to track where the debit orders coming from. Till now They havent got back to me with any response and instead they debits are still going on in my ...
I have been dealing with a gentleman named Ravi at Head Office with regards to debit orders going off my account when I do not even have a contract, nor have ever had one in the past with Planet Fitness! I spoke to Ravi once and mailed him twice yesterday after he promised to get back to me and ...
I have been subjected to a catalogue of errors/lack of good customer service/no valid explanation for steam room being out of order for 2 months, not being able to enter the club freely because my tag is blocked and now I am being chased for money as according to their records, my account is in ...
I signed up a 3 yr contract with Planet Fitness in Nov 2008 and they needed me to pay R400 (refundable joining fee and card fee) on the same in order to issue a membership card for me. After I have paid, the told me that they could not issue me a card but they will contact me and they never ...
As i was moving to George and they do not have a club in George, after 13 years as a member i had to cancel my membership. I handed in my termination letter to the branch giving the mandatory 30 days notice. I checked later in the month to ensure my membership had been cancelled and the ...