Dear Pick 'n Pay, I've been a loyal customer of yours for years but recently I had two experiences with very poor quality stock in your stores which has made me question whether I will continue to shop at your stores. In the most recent incident I bought some minute steaks from you with a sell by ...
I CAN NOT BELIEVE I GOT SUCH A GOLD SERVICE FROM A FOR ASKING THAT THE HALF CKICKEN BE CUT INTO QUATOR. SHE GAVE ME A VERY UNFRIENDLY FACE WITH A HARD NO AS IF I ASK HER TO GIVE ME HER OWN. THE SAD PART IS THAT IF THE NORMAL STAFF IS IN THE BRANCH THEY NORMALLY DO IT FOR US WITHOUT ANY HUSSLE. I ...
Went to purchase goods from the store and when I arrived at the till point the cashier had a very bad attitude, it was a express till for 5 items or less, and I had only 7 items so she told me can't I read the sign that say 5 items. I just told her that's not the way to speak to a customer so she ...
I just want to compliment Wendy-Lee for her super dupa out of this world service she provided me with. I live in Durban and couple of weeks ago there was a promotion for the baby bottles - which when I went to buy were out of stock. I contacted her and brought it to her attention. And she is in ...
I have to buy medicine on a monthly basis so recently made some calls to see who could provide my medicine at the lowest cost. Pick N Pay was R55 cheaper, which is significant if buying monthly. Besides that they provide excellent service and have offered me free vitamins that could assist in ...
In my lunch time went to buy groceries, paid for it, cashier asked me if I had a bag said yes and after paying for groceries, she turned her back on me, and I had to pack my own groceries, when I asked her does she not pack groceries she said no she is not a packer, turning around she started ...