On asking whether Outsurance can re-assess my premium in order to allow me to retain cover on smaller but still valuable assets, I was pleasantly surprised to learn that Sam found a method to reduce my existing premium by 18% with no reduction in premium nor changes to the excess amounts. Sam did ...
Phoned to update my details, and to query the increase on my policy as I saw an ad that states that Outsurance wont increase yr monthly payment if you dont claim. Well they didnt only rectify this, they gave me an even beter rate and... wait for it, decreased my excess amounts!! And best of all ...
Had a really good experience when I lodged a (successful) claim regarding my almost 10 year old MacBook Pro due mainly to the most professional service provided by OUTsurance's Paul Janse van Rensburg. As a disorganised person, very busy, and preoccupied at the time, Paul was to the point in his ...
I was in an accident with my ZX10 & an Outsurance client on 03/07/2013, client openly admitted he was fully to blame for the accident. Submitted my claim to Outsurance on 05/03/2013 & it has just been downhill from there. I was assigned a Claim number:99255199 and the person whom i will be ...
Angela's service was excellent. It was a breath of fresh air. She sounded professional, went the extra mile by finding out what else I would need to avoid me contacting the call centre again. That is much appreciated! ...
On 8 August 2012, I sent a written request to Outsurance, to cancel my insurance policy. This cancellation was also confirmed by my new broker. A year later, I am utterly dissappointed with your company as I realised that a monthly premium of R455-57 was STILL being deducted from my bank account, ...