As I was driving home on the 9th October 2013 a big object hit my windscreen and the entire windscreen just shattered into pieces. I called Outsurance the next morning and was helped by a lady (Patricia Sithole) who helped me get my claim sorted. She was just a star and I really want to thank her ...
I received a call from Kubi after I had sent a request for a quote from outsurance. He was professional, polite and friendly. Had good advice and was very patient when my phone died due to a flat battery, he called right back. His whole service was great, where I didn't understand, he explained. ...
I called to update my policy and Ntswaki did that for me but my premium jumped by R10 extra per month. I could not understand the rationale as i had fitted a more advanced tracking device and in my view i should have got a reduction on premium. She referred me to Ntombi her supervisor. Ntombi ...
Guy drove into my wife's car a while ago. He didn't have insurance, so we had to pay the excess. Helena contacted me with the news that she managed to get the money from the other party and that they will pay it into my account. Very good news, she made my day! Very friendly and polite over the ...
I followed up with the appointment lebo made at struwig panelbeaters..only to be told there was in fact no appointment made. Furious because the reason they never authorised the job at northern cape panel beaters was because they never made the appointment. Now there are only 2 panelbeaters to ...
Me and my wife has been with Outsurance for a coule of year. We have never recieved any bad service from then. We have claimed from therm before with no hassles. Albert Channon work out a very good fee for us and we are very happy with the new fee and service from him. Because of all my experence, ...