The call was a pleasure start to finish. After being greeted by someone who was clearly smiling, I was guided through my myriad of requests by a very knowledgeable, patient individual. Before I knew it everything had been sorted out and the call was over. Thank you Chisme and thank you Outsurance; ...
My brand new iMac was damaged during a power surge. I submitted a claim around the 10th September. The computer was sent in for repairs. A few weeks later I got it back and it was still not working 100% Again, it was sent in for repairs. I have gotten it back and it is STILL not working. It has ...
Called Outsurance on a Friday afternoon to report no hot water in my geyser. How amazing to deal with such compitent people who arranged the plumber and kept constant feedback reporting to me. The plumbers arrived within the stated 45 minutes from the time of my call to Outsurance. The only cost to ...
So I've been insured with Outsurance since 2007, that's 6 years. I drive a Ford Fiesta. I'm one of those clients that calls each year to see if every thing is in order to update my details and naturally to check what I can do to reduce my monthly premiums. To date I've reduced these 3 times for the ...
I locked my keys in my boot and called for assistance. Wendel acted fast and kept me in the loop throughout. The locksmith was there in no time and I was sorted out quickly. I'm impressed as always with Outsurance. Well done. ...
On Saturday my Double Cab 4x4 Hilux was while attending to my Sons School Play. Everything was including my Wallet, Band Cards Cash. Logging the Claim was easy but getting the loan was not so easy, I was informed that I have to pay R700 cash to get the car. They where going to drop off the call at ...