Good day, As we all know, with the storm damage that happened in Johannesburg on the 28 November 2013, the insurances has been busy. Our house was broken into 19 December 2013. We have been corresponding with Paul Janse van Rensburg since the claim occurred. I have asked him several times to ...
A special Thank You to Johan Jacobs, senior advisor at Outsurance, for going the extra mile and assisting me with my policy. What a gem to the company!!! ...
Have used this service three times in as many years and the reaction has been prompt, polite and professional. The call out time frame was fast and deftly handled. Well done Outsurance, this is one happy client. ...
ON 31 DEC, MY WIFE HAD HER CELLPHONE OUT OF HER HANDBAG IN JACARANDA CENTRE.THIS WAS AROUND 15H00. AT 17HOO I TRIED CALLING TO REPORT THE LOSS- I WAS TOLD THERE WAS ONLY AN EMERGENCY UNIT HANDLING CAR CLAIMS. I FOLLOWED MY CALL UP WITH A MAIL THE SAME DAY. LATER THE EVENING MY WIFE GOT THROUGH BUT ...
I called Outsurance at 8am to file a claim for my cracked windscreen and by 12:15 that same day I had a new windscreen fitted and was on my way. Great service indeed. ...
Power surge at 3rd avenue Melville on the 19th of December 2013. Reported to Outsurance on the 20th December 2013. Have spoken with 6 different call centre agents. I started out being calm and polite to eventually resorting to strong arm tactics. I have called everyday and have to date had no ...