I contacted Openweb as I wanted to enquire about my package and notice period. Leon enquired why I wanted to change, listened to me that it was purely for financial reasons and he advised a similar service and changed my package to that. He was patient, pleasant and knowledgeable ...
Been meaning to leave a Complement about OpenWeb grate service and helping out. There was a limitation to one of there packages and did not have a Land line yet and if you apply online you have to have a land line so i just explained to them that i have ordered my line but HELKOM has not installed ...
Hi Openweb, This is day 4 and I have phone twice for a salesperson to contact me. This is poor service I'm getting from you already don't even what to imagine how it will be as a client. Regards Anton ...
Invoices weren't being mailed, Leon kindly resolved it for me very quickly. ...
Ever since I signed up with OpenWeb my internet experience has been amazing. I have had issues once or twice and the CEO personally stepped in to sort them out quickly. This is definitely the best ISP in South Africa at the moment. Moving to them was the best move I made in years. ...
While OpenWeb has been quick to take my money once signing up, support is almost non existent and don't even try cancel with them. Their call center routes to a receptionist type setup where almost always there is no one to speak to. Accounts does not have a direct line, it seems there is only 1 ...