We submitted a complaint to the Ombudsman about Dial Direct Insurance refusing to settle a claim after the accident because they say we did not meet a clause in their "General Terms and Conditions". The OSTI Case is Reference No. E5713Y. We complained that, it is the responsibility of the ...
I've had a very bad experience with the ombudsman for short term insurance when my vehicle was and the insurance company paid me very little for the vehicle. The ombudsman took so long to respond that I ended up accepting the ridiculous offer because i could not wait any longer. ...
It saddens me to find out that an independent regulatory body can get away with not doing the work that they are funded for. I had an accident that where the repair work was completed poorly. I cannot get a wheel alignment done, there is clear overspray on my car and the list goes on. A few of the ...
Good Day Thanks for the assistance in letting 24 mobility to approve the rejected claim. Regards Nency ...
I have submitted a complain on the 18th March, received aknowledgement on the 27th and final outcome on the 2nd April. Many thank for the prompt reliable service. Keep it up. ...
Up to now i have not seen any efficiency in the service received from the Ombudsman, they sent me a request to foward a document as a matter of urgency, i did but am still waiting for their feedback. I have explained to them the pressure im currently under but they dont seem to have a sense of ...