I registered a claim and for three weeks now I'm struggling just to get a feedback from them. Everytime I call I'm told my personal consultant is busy on the phone and they always say they convey the message to him to call me back. This has been happening every day for the past two weeks, whereby ...
I am trying to put in a claim for an accident. I am battling to get information out from my insurer and at every step, I am given the run around. Then, they want to charge me double my excess amount for a document that they don't have but have never informed me that they don't have. On my policy, ...
I was pretty suprised to see that Oakhurst had complilments from other clients, because this is the second time they are debiting me more than the agreed amount. I dont know what is so difficult because the debit amount as per the CONTRACT is R631 and they just debit me R1000 for some unknown ...
She is very helpful and informative. She allowed me to ask questions where i did not understand. She's very patient with me. I also understand policy better. ...
I have recently taken out insurance with Oakhurst and to my dismay i have had very disappointing service. They have taken their premium for the last 3 months without informing me of where to take my car for the inspection and im also still waiting for them to contact me regrding the tracker unit ...
He is such an excellent sales men, I was initially not interested but he explained in detail what the insurance covered and my benefits, was very friendly and very efficient hence I managed to join the insurance company. Keep up the good work John ...