I purchased a perfume gift pack via Netflorist for the amount of R729.98. The gift was supposed to be delivered on the 5th of Dec 2013. After phoning the call centre to track the package, I was told that it would only be delivered the following day. I then cancelled the order and I was told that my ...
On dec 30 we ordered flowers for a funeral on january 3. The company promised delivery on january 2. The flowers never arrived in time for the funeral and my wife is very upset. Useless company. Will never use them again. Made a couple of phonecalls. Lots of promises. Probably we lost the money as ...
I decided to send a gift hamper and flowers for my niece on her birthday in another city. It was a last minute decision therefore I called in and spoke to a consultant, I am thrilled with Mr Clyde's service and help on my very last minute decision. 2 thumbs up! ...
I receNtly placed an order for a plant for my mum and it was delivered right on time my mum loved it and the consultants were very helpful and friendly. I'm normaly weiry of online stores but I'm pleased with the service I received ...
I ordered giant ethiopian roses (not cheap R850) for our 6 months anniversary. The roses looked tired and were drooping after only three days. I tried emailing care@netflorist with photos and asked them for a replacement. No reply. I tried again to no avail. I then phoned the call centre only to be ...
I have recently had reason to complain about an on-line buying service but would like to loudly compliment another. In recent weeks, I have twice used NetFlorist to send flowers to people. On both occasions, their service was exemplary. They keep you informed by email and sms at all times and, in ...