On 27 November 2012, I phoned multichoice to cancel some of my subscriptions. I only kept one premium subscription with dual view access. The person at the call centre said they would still deduct all subscriptions until the end of December 2012. On the 4th of January 2013 i received a email with ...
Multichoice has cancelled my extra view on 22/02/13, prior to this i did cancel it once and reactivated it again and has been working fine until the 22nd. Its really dissapointing that everytime you call the you have to hold on for such a long time until you get to a consultant and when you do get ...
I contacted DSTV today with regards to why I must pay R680 this month when I have been paying R590 every other month. I was told by the customer care lady that due to me cancelling my debit order last month I must give back the R100 that they deducted off when I first started my debit order. This ...
Today my DSTV stopped working due to DSTV's fault. They contacted me and asked me to go onto debit order although my scheduled payments were in credit So I obliged. Then they failed to collect via debit order and now our service isn't working Tried to phone DSTV on all their numbers on site for all ...
Unbelievable - just unbelievable!! NO respond to all my many calls - all lines have engaged tone. Even Pretoria, Johannesburg, Cape Town, Durban, etc. etc. Name it. No service whatsoever. I am cancelling my subscription immediately. Do not wish to support such inadequate company who really do not ...
I have an annual subscription to Dstv. A lady from Dstv phoned me during December to remind me that my annual subscription is due. Paid annual subscription in December 2012, and then Dstv also debited my bank account with the same amount on 1 Jan 2013. Effectively billing my double for 2013. ...