Today must have been my worst experience with DSTV staff ever!! Spent almost an hour to activate smart card, sent SMS's, e-mails, system does not accept ID or smart card number. Cannot active smart card via the web. I have complained about this eight months ago on a regular basis After more than 30 ...
Multichoice call centre is the worst in the world, i have been trying to call them for the past 3 days spend more that 300 on airtime, everitime i call im told im caller number 90, i hold for more than 20 minutes and i never get through, please can you guys offer us some customer servicee, we are ...
Bloomberg channel 411 being merged with 412 was really a very bad idea. The only reason we have premium view is for the Bloomberg channel which was on our screens 22 hours a day. We trade on the JSE and rely on Bloomberg for world wide news not Africa news. We start working at 3 am when China opens ...
Hi, My familly and I have been loyal dstv cutomers for 16 odd years now. We are about to cancel our subscription due to added channels and repeat programs/movies for the last 3 weeks. Regards ...
All I want is to do reconnection. I called call Center about 5 times and they kept us on hold for more that 10 minutes on avery attempt. We have send sms 3 times to this number 32472 and they are anable to process ou request. We loged on to internet (on they selfservice) still the was no assistance. ...
After numourous phone calls to different call centre personell (Bennet, Zanele, Faih) to name but a few I am still awaiting a manager or supervisor to explain who gave permision to activate a extra view that has been cancelled more than 7 moths back and why now after 4 months of attempting to link ...