Needed to cancel the insurance but Lemmy convinced me to stay with my way. he had great attitude towards me and was very helpful. this is what every customer want from the call centre agents. ...
I call in and Maitumelo Nkosi assited me with all my queries. She is very professional and understanding. Her customer sevice is excellent. Keep up the exceptional service, much appreciated. ...
Its good to know that there are individuals in SA working hard to change the negative perception of service delivery. I was pleasantly surprised at how efficient Memory was with my query. She promised to return my call in 10 minites and not only did she call back 5 minutes later, but actually did ...
I contacted the call centre to amend my policy. Thembi answered my call with: "how can I make you smile today". I have to say that upon hearing this, my whole day suddenly lit up and I did smile!! Well done Thembi. I wish that we could clone you so that other companies in this country ...
This is actually the best service I've received thus far in relation to a 'refund' matter. He did not wanna fight with me or anything, as most would do, but instead listened to me patiently and willingly, and assisted me with great pleasure. I was made feel that things were indeed done 'MiWay'. ...