I spoke to Onwaba about my change of address on my policy, she was very helpful and even though the premium has slightly increased I am happy with her service. She was excellent. ...
She changed wrong entered information within seconds and went through the quote all over again to make sure that everything is well entered. She also explained the details of the policy. ...
Listening skill plays a major rule in business, I called contact centre to enquire about my policy see if i can lower my access .i have two cars under my policy so i spoke to qualifies agent in retention who promised to lower both access, but fail to do so, when i went through the schedule, i ...
The manner in which she answered my question. She was more interested in how i was doing and how she could assist me. I mostly liked her attitude. It was inviting and friendly. ...
She answered the phone in a good manner, and she was very helpful... ...
I had to change the registered ownership info on my policy info and this was done in under two minutes. ...