I spoke to Tsepo (tel 012 673 3800 during the week of 11 January 2013 after my new Firidge (one month old) started freezing up. He promised twice after I followed up that somebody would phone me to assess the problem with the fridge. To date, after a week, nobody has responded. Makro also sell ...
I must admit working in the Service Industry, I take a lot of pride in excellent customer service and generally get frustrated when I receive anything less than great customer service. and to my suprize I didn't receive anything less from Makro yesterday - specifically Xolani. Xolani went out of ...
Ought a cantilever umbrella and the outdoor couch set durin the festive season and and on chrismas whn i opened the umbrella the color was wrong and most parts were missing in the box and there was a bit of rust on the umbrella and u could see that it was used and i couldnt use it. and even one of ...
Makro have recently started advertising "1 day specials". On Sunday 13 February they advertised a special on a Ryobi drill set. The Germiston stiore opened at 0900 and at 0915 had apparently sold out the 44 units allocated to them. I accept that the ad stated that limited stocks (600) ...
I bought a ladder at Makro in December 2012. The ladder was broken so I returned it to Makro on the 30/12/12. They placed the ladder back on the shelf! Nevertheless, they swiped my credit card to refund the money and said that the money will be in my account after 7 working days. I phoned them to ...
Today i went to Makro to buy a fan for the office. There were no stock. Kobus came to help me after i was upset. He is the nicest sales person and offers great customer service to clients. He is friendly and very customer cofused. Makro, you can be proud that a person of this calibur is one of your ...