Tried registration using 2 different email addresses. Received the link but after arrive at MG website - nothing! ...
Our Subscription was paid on the 18th of October 2013 and proof of payment was sent to Media Distribution Africa on the 22nd. Proof of payment was acknowledged as per the e-mail copy below and we were promised delivery after 10 working days. It is more than a month after payment now (28 Nov 2013) ...
Good Day When Mail & Guardian becomes aware that they will not be able to deliver newspapers, could they kindly send a courtesy email and let us know by when the problem will be rectified. Non-delivery of our Mail and Guardian is becoming too frequent, then we have to chase them to deliver. ...
On 11 June 2013, Mail & Guardian confirmed my order which was paid for in full, in advance. Despite my emails to them, I have had no response. Here is the latest correspondence as well as their confirmation of order: Please could you advise when delivery will start taking place as we have, to ...
I renewed my subscription in November 2012. After numerous complaints, I only started receiving the newspaper again in February 2013. Even then it was intermittent, often not arriving for several weeks at a time. It is always difficult to get the Subscriptions Dept to do something about the ...
The Mail and Guardian has a number to sms for subscriptions (we will phone you back?) but no joy. I have registered on line, I have phoned, I have emailed. I eventually had a form emailed to me which I completed and returned, together with proof of payment for a year's subscription and I still have ...