It has been almost 3 months after my procedure and the accounts department cannot resolve my account issues, after numerous complaints no one seems to care! What else must be done? Do I need to contact a local newspaper or the media and make them aware of my treatment / issues at this hospital! I ...
I had a back operation at the end of November 2011. The operation was approved and authorized by Gems. We did everything that was required by us prior to the operation. Gems did not honor the Claim from Wilge Heuwel as a result of Wilge Heuwel Incompetent STAFF not SUBMITTING the Claim to Gems ...
On the 20th of February 2013 my spouse was admitted to hospital via a Doctors request. We were required to make an upfront payment of R1000. On this particular date there was a power outage and the hospital reception area could not accommodate me to make an EFT. After internal arrangements have ...
Took our 2 year old son to the casualty department at Flora yesterday 9th June at 14h30 after his diarrhoea had not stopped in 4 days. On arrival we were told that there would be a 1 hour wait as they were busy, there were 4 patients waiting ahead of us. After 1 hour 30 min and other patients being ...
My wife was admitted for c-section at St Georges Life Hospital on 31st May 2013. The day after she started developing a fever. She called for the nurse (this was dayshift) who brought her a extra blanked, because she was shivering, they told her this is normal for post-operative. My wife phoned and ...
Fri. 31 May 2013, I was admitted to the hospital for an emergency operation straight from a doctors visit. I handed in all my forms at reception & gave them my ID as well as our medical aid card for the pre-authorisation of the procedure. I was told that I can in no way be admitted without a ...