My wife passed away in June last year and Liberty life is with-holding her pension payout. Being given a run around by a lady by the name of Thato Shoke. ...
I request deduction in policy contribution on 13th June, this was signed and submitted. This was not followed up by anybody. I was deducted the original premium on 25th of June after I was assured I wouldn't be. I then have followed up since then to clarify why I was deducted original premium. Then ...
My Policy no DYU347943 - Capital Alliance refers: My premium for June 2013 was returned by my business bank account which is held at Standard bank on the 3rd June 2013 - Liberty Life immediately advised me by email when I gave them my personal Nedbank Banking details and Liberty made a special ...
My dad has logged a number of calls via the Call Center and is not able to get satisfactory feedback. in order to log a call with the Ombudsman certain information is required. Summary: My dad had 2 RA's. One of which is now an annuity. No body at Liberty is able to advise why the 2nd policy is ...
On the 9th of July I checked my online investment details for my surrender values because I am urgently in need of money and needed to surrender my investment and then reinvest a certain amount. At the time all the values were visible and I then went to my financial advisor the following day the ...
My endowment policy (56152821500) with Liberty Life matured on 30/06/2013. I received a letter by e mail on 14/06/2013 confirming a change to automatic premium increase details to which I immediately responded by contacting the call centre and advising them that I would be cashing the policy and ...