I sent my car in for a service and barely a month later, the front brake pads are completely worn out. I know brakes is not part of the sevice plan but these are usually checked and adjusted. Clearly this was not done. I should have been informed that the brake pads needed to be replaced. ...
Called Key Pinetown to speak to a New Vehicle sales person. Nobody was available to take my call. It's shocking! ...
Purchased a 2012 Captiva, questioned the black floor mat in the vehicle, Pierre Botha said it is normal as it is not a new car, was not prepared to replace with the standard Chevrolet carpet. I found his attitude to be not what General Motors Pledge would be. It was so easy to make me a happy ...
On arrival wrong details on Job card. Advised them its Absa (Innovation Group) service plan and that interior fan works for a few minutes, then cuts out. Arranged own transport and left. Got call from Phillip about 11am to say no feedback from technician yet and that he will call me back. Received ...