Unsatisfactory goods were returned and a refund was made out. One week later I went back to the store to enquire about refund not received yet. The answer was that it takes up to 7 days if it is to a FNB account. 10 to 12 days to other banks. I went back to the branch after another week and the ...
Product faulty, needs to be replaced but Incredible Connection want to send it from Cape Town to Johannesburg to the service centre for repair - Have told them from the start that there is a problem. I am elderley, do not have transport, firstly upon opening box found disc cracked, this had to be ...
I used to have an IC account a few years ago. In 2009/2010 I settled the account with arrangement from attorneys. I was told the account will be closed. I have relocated from SA in 2011, and get a call from my Dad in SA stating he is receiving sms s for an amount due. Who are the attorneys that IC ...
My daughter bought a Stylus Tablet, from Incredible Connection at The Glen, which I took with on holiday and lost the charger. I went to the Glen branch to buy a new charger, only to be informed by the salesman that they do not stock them?? How can they sell a product and not supply back up for it. ...
I purchased a 3TB Seagate External HDD when switching the PC on i Heard a Pop sound and the HDD wouldnt Power up the AC Adaptor was smelling burned so i decided to go to Incredible Springfield to have them evaluate the problem seeing that they got TechExperts upon going to store they took my HDD ...
(this is an extract from a letter send to staff of Incredible Connection) From my interaction with the staff at Incredible Connection, it is clear that this is not one of your "normal" suppliers. And the way these guys are doing business is having a negative effect and impact on my ...