The "8ta subscriber terms and conditions" state that I can elevate a matter to icasa if it is not resolved. My Telkom Mobile issue is not being resolved so I tried to do what I'm supposed to do and that is to elevate the matter via icasa but I'm unable to register the complaint for the ...
We lodged a complaint with ICASA on 12 August 2013 regarding a service delivery problem we experienced with Nashua Mobile. We followed up telephonically and per email to get a case number and progress on the issue but with no success. ...
I laid a complained against Vodacom with ICASA... on the 19/07/2013... reference number: EC-ZHZQ-27124Z Corresponce with me and vodacom was always on e-mail and ICASA was copied in all the emails... AND ICASA DID NOTHING TO HELP ME... The vodacom account is now sorted out, but VODACOM refused to ...
I don't know what to do anymore. I need urgent assistance, I received a letter and an sms from MUNNIK BASSON DAGAMA INC advising me that I owe mtn R 7724.08, when I called MTN to query this I was told that they will remove my name from the attorneys database. Can somebody please do something about ...
Data roaming costs more per second than our President can spend on Nkandla - MTN billed me R1 572 for 21 seconds of data roaming. The most expensive 20 seconds of my life... and I don't even remember it!!! What is ICASA doing - if this is a regulated industry what does an unregulated one look like? ...
I sent in a complaint against my service providor in FEBRUARY. I have a referrence number and was in contact with Victor. I have yet to have 1 solitary email or sms from them with feedback. I am owed R35000 from a VSP and they seem to be protecting them. They do not represent the public, they are ...