I used to be a very happy iBurst client in Gauteng. When I moved to Cape Town and they phoned me to renew I did, after confirming that I will be staying in Blouberg. When I received my new wireless modem and installed it I could not get any reception. I phoned Customer Care who informed me that if ...
I have started my uncapped iburst account, for one, I cannot use a lot of internet services, ex. the game client "Steam" no longer connects to the servers provided by Valve. I cannot share my development via torrent channels. When I connect using the software provided by Iburst I keep ...
My name is Mortimer Petersen acc. no. W0189014. I received bad reception using my Iburst modem, so much so that I could not complete University assignments. I complained to them continuously, but to no avail. Now my Router is malfunctioning and after repeated phone calls and sms's I get no response ...
My account has been debited again after my account has been cancelled for 3 months so far. R657 is to be refunded to my account. This is after hours of effort trying to close this account many times. Even confirmation of the account being closed was sent. ...
I cancelled my contract on the 1st of May to be effective by the 31st of May which was one day too late. I phoned the customer service on the 1st of May to ensure that the cancellation was in order. 1st of May was a public holiday and hence the accounts/billing department was not available. I was ...
Finally I have received confirmation that my contract with I burst has been cancelled. Now to get my premiums refunded is such a hassle. The store says that I must call the call centre as they deal with refunds, and the call centre says that the store must contact head office directly with regards ...