My friend bought me the Espresso Cap machine two years ago, i recently phoned the number on the side of the machine to find out where i could find the espresso refill caps, the lady on the phone should never be allowed to answer calls! How rude! "sorry sir we dont sell that anymore" ok i ...
On 26 February I submitted a complaint regarding the rude call centre advisor who do not stop calling me and refused that I speak to management!! I requested that a manager call me but the response said a service consultant will call me, does your company not have any managers??? Homemark was quick ...
I was contacted in December 2012 by Homemark offering me a FREE Vodacom phone, because apparently I had gained some rewards and I was very sceptical but Leeanne assured me that it is free for sure and only if I used over a certain amount of calls/sms'ses would I be billed. So I falsely believed ...
I placed a order this morning online but after it was processed I saw it was 2 direct memories volume 1 and I only wanted to order ONE, I phoned call centre but there was no answer the phone only "peep peep" Please help me urgently with this matter? ...
I recently bought the Magic Fish from a Homemark store as it was advertised as such a wonderful thing. So I go home, and empty the box to find some instructions that give you no information. NONE! I then try do what I think is right to make this fish thing work for my children. To have to jump on ...
On 12/2/2013, i contact the homemark customer care division and spoke to a call centre agent who POSED as a marketing executive and provided me with the incorect info upon which i purchased the Silkx? n Flash & Go HPL machine. i received the product 2 days later only to discover that i am not ...