We arrived on Monday night and put our name down for a table of 10 people. We were told that they were under staffed and we should probably go else where but they would put our name down. The place was half empty but when we were seated 45 minutes later they split us into 2 tables even though there ...
Service was slow. Food orders were wrong. Drink orders were wrong and some came after mains were finish. ...
Good day, I went to the Hard Rock Cafe this past long weekend 15th December 2013. I just wanted to let you know i was highly disappointed with the customer service offered. Drink orders took forever, they were never delivered correctly, either short of 2 or 3 drinks or with the incorrect order. The ...
I was so looking forward to visiting Hard Rock Johannesburg. I couldn't have been more disappointed after the dinner and drinks that we had! On arrival, we were told there was an hour wait for a table. There was no invitation to wait at the bar - we made our own way there and squashed next to a ...
The host at the door was rude and arrogant. Was told I would have to wait 30 minutes for a table whilst there are obvious empty tables all over the restaurant. ...