I paid in the amount for something I ordered. They made a mistake from their side, which I don't mind, but just pay back the money that I've transferred. After a week I'm still waiting on the money into my account!! And every time it's the same attitude and same explanations - that I'm really sick ...
On 20 Dec 2012 I ordered a 7-piece knife set for R699 and it was never delivered to me since! It was meant to be a Christmas gift. I however understood that there must have been increased orders during that period and was patient in waiting till after Christmas. I got back to work in the 2nd week ...
I have waited 8 - 9 weeks now for a set of headphones. I inquired after 5 weeks of payment and the following message was sent to me: "We regret that your purchase option is no longer available. We have tried our utmost best over the last few weeks to source this product for you. We have ...
I purchased a coupon for a massage with Hilton Spa Hotel. On a daily basis for the past 2 weeks I have tried to make an appointment but the phone number is consistently busy. I have left a request on the website for the Spa to contact me and they have not a responded. I requested the voucher to be ...
At the end of February 2013 I bought a Groupon voucher for Paradise restaurant in Port Elizabeth. I paid promptly, but received no voucher from Groupon. After enquiring mid-March about this, Groupon Customer Service (Chantel Davids) told me that the deal fell through as there were not enough ...
I signed a contract with Groupon to advertise our deal for permanent eyeliner/eyebrows or both. Our deal is still running and is still on the main page only to find that there is a new vendor placed on Groupon for the same service but substantially undercutting our prices within the same area!! How ...