On Monday 15/07 our geyser burst while at work. This was only discovered when arriving at 6pm. With the geyser being under warranty I phoned the company for assistance, the man answering was very rude, didn't even give his name. They came the next day but with an excuse of it not being replaced ...
I Purchased and installed a new Franke Geyser in 2011, which came with a 5 year warranty In May 2012, the thermostat & stop valve was faulty and had to be replaced Then again in July 2012, the thermostat & stop valve was faulty and had to be replaced again Now just after a year later, the ...
I bought a geyser manufactured by Franke with a 5 year warranty and got it installed by a plumber. Four years later the geyser burst and I phoned their call centre because it is still under warranty. They responded well by sending their plumber to replace the geyser, only for the plumber to say the ...
I had a problem with the drain plug washers (X2) in my Franke double bowl sink. I phoned all the hardware and plumbing outlets looking for a replacement washer. Alll that was told was that replacement washers are not available and I must buy a new sink plug (X2) at R45.00 each. I emailed Franke SA ...
I installed 3 of Franke's geysers through a plumber in Nelspruit in Lydenburg. Beginning of July the one geyser was faulty and the matter was reported to Nelspruit immediately, who informed me that I must put pressure on a "Vincent" to be phoned at (086) 143 2887. I phoned Vincent four ...
On Sunday evening 14th July geyser manufactured by Franke burst flooding bedroom and bathroom - contacted Insurance comp who sent plumber on Tuesday to inspect damage - confirmed geyser burst but stated they could not touch it as it was still under manufacturers gaurantee - contacted Franke this ...